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Directory and File Structure - Linux (0)

Contents

1. Directory/Folder Structure
2. File Structure
    2.1. Examples

Directory/Folder Structure
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From amongst the several directories found within your cPanel account, only the following are important
Directory Contents
/public_html contains all files that are part of the website. Any file and folder inside this directory is visible over the Internet unless you password protect it. 1

/www is simply a link to the public_html directory.
File Structure
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Zinist India's cPanel hosting servers will check for the existence of one of the below files and based on the order specified below, display it's content as the Home Page, when anyone tries to list the content of any folder/directory:

index.html

index.htm

index.php

index.php3

index.php4

index.shtml

default.html

default.htm

default.php

home.html

home.htm

home.php

index.pl

home.pl

default.pl

Examples
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If you were to upload a file index.html within the public_html folder of your website somedomain.com, then when someone tries to reach either somedomain.com or www.somedomain.com, then they would be automatically displayed the content of the index.html file. This happens since our server treats the index.html as the home page or default page for this directory.

Similarly, if you were to upload an index.html file within the /public_html/plants folder, then when someone types somedomain.com/plants or www.somedomain.com/plants, then they would be automatically displayed the content of the index.html file within the plants folder.

Now, if you were to upload two or more files from amongst the list given above, then the one mentioned higher in the order would be considered as the home page. So in the event that there exists an index.php and default.html file within the same folder, then the index.php file will get considered as the home page.
Directory and File Structure - Windows (0)

Directory/Folder Structure
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From amongst the several directories found within your Plesk account, only the following are important:
Directory Contents
\httpdocs

Contains all files that are part of the website. Any file and folder inside this directory is visible over the Internet unless you password protect it.
Additional Information

Protecting a Resource on Page 71 of the Plesk Panel Guide for Single Domain Windows Hosting

Restricting Access to Content on Page 91 of the Plesk Panel Guide for Multi Domain Windows Hosting

Restricting Access to Content on Page 91 of the Plesk Panel Guide for Reseller Windows Hosting

\error_docs

When visitors come to your site and request pages that the web server cannot find, the web server generates and displays a standard HTML page with an error message. The standard error messages may inform of problems but they do not usually say how to resolve them. You may want to create your own error pages and upload them in this directory.
Additional Information

Customizing Web Server Error Messages (Windows Hosting) on Page 98 of the Plesk Panel Guide for Single Domain Windows Hosting

Setting Up Custom Error Pages on Windows Servers on Page 107 of the Plesk Panel Guide for Multi Domain Windows Hosting

Setting Up Custom Error Pages on Windows Servers on Page 107 of the Plesk Panel Guide for Reseller Windows Hosting

File Structure
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Zinist India's Plesk hosting servers will check for the existence of one of the below files and based on the order specified below, display it's content as the home page, when anyone tries to list the content of any folder/directory:

index.html

index.htm

index.cfm

index.shtml

index.shtm

index.stm

index.php

index.php3

index.asp

index.aspx

default.htm

default.asp

default.aspx

Examples
Top

If you were to upload a file index.html within the httpdocs folder of your website somedomain.com, then when someone tries to reach either somedomain.com or www.somedomain.com, then he/she would be automatically displayed the contents of the index.html file. This happens since our server treats the index.html as the home page or default page for this directory.

Similarly, if you were to upload an index.html file within the /httpdocs/plants folder, then when someone types somedomain.com/plants or www.somedomain.com/plants, then he/she would be automatically displayed the contents of the index.html file within the plants folder.

Now, if you were to upload two or more files from amongst the list given above, then the one mentioned higher in the order would be considered as the home page. So in the event that there exists an index.php and default.htm file within the same folder, then the index.php file will get considered as the home page.

Enabling SSL or a Dedicated IP Address (0)

To Purchase a Dedicated IP Address
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Login to your Control Panel, Search for the domain name for which you have purchased this Order and go to the Order Information view. 1

Click the Dedicated IPs link.

Click the Add Dedicated IP button.

On the next page, you would be displayed the cost of enabling SSL or purchasing a Dedicated IP Address. Click the Buy Now button.

Continue to pay for the generated Invoice.

To Associate an IP Address With a Domain Name
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Once a Dedicated IP Address has been purchased, you need to associate it with a specific domain name.
Note

Changing the IP Address associated with an Account through WHM

Creating Customer Account and Subscription on Page 39 of Plesk-10.4-Reseller-Guide

To Delete a Dedicated IP Address (Anchor: deleteip)
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If required, you may delete a Dedicated IP Address as explained below.
Note

Before deleting a Dedicated IP Address, you need to have the Account/website associated with it mapped to another IP Address.

Login to your Control Panel, Search for the domain name for which you have purchased this Order and go to the Order Information view. 2

Click the Dedicated IPs link.

Click the Delete link, next to the IP Address you wish to delete.

Confirm the deletion by clicking the Delete Dedicated IP button.
Listing, Searching and Managing your Orders (0)

In order to manage your Orders, you need to search for them from within your Control Panel with Zinist India, and access their Order Information view.
To List/Search and Manage Orders

Login to your Control Panel:

For Resellers: 1

For Customers: 2

Next, click

For Resellers: Products -> List All Orders.

For Customers: Manage Orders -> List/Search Orders.

Search for the specific Product Orders by selecting the appropriate Product under the For Product drop-down menu.
Locating the Name Servers or DNS Records to Use (0)
Login to your Control Panel, Search for the domain name for which you have purchased this Order and go to the Order Information view. 1

Click the Name Server Details link.

Here, you would find the list of Name Servers you need to set for your domain name. 2

Alternatively, if you wish to retain the Name Servers of your domain name instead of using Zinist India's Name Servers, you would need to add the DNS Records listed on this page, on your existing Name Servers.
Managing Add-ons (0)

Zinist India offers several Add-ons alongwith an Order. These can be purchased and managed from the Order Information view of the Order.
Note

Add-ons currently offered are:

    Dedicated IP

    cPanel License (provided by default alongwith a Managed Server Order)

    WHMCS

    VPS specific Add-ons:

        Plesk 10-Domain License

        Plesk 100-Domain License

        Plesk Unlimited Domain License

    Dedicated Server and Managed Server specific Add-ons:

        50GB SAN Storage

        100GB SAN Storage

        200GB SAN Storage

        300GB SAN Storage

        500GB SAN Storage

VPS 1 and VPS 2 Plans will support only Dedicated IP, Plesk 10-Domain License and WHMCS Add-ons.

VPS 3 Plan onwards will support all Add-ons.

Only 1 Plesk license (among Plesk 10-Domain License, Plesk 100-Domain License and Plesk Unlimited Domain License) can be installed on a VPS.

cPanel & Plesk licenses can not be installed on a VPS simultaneously, since these are conflicting Add-ons.

To Purchase an Add-on
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Login to your Control Panel, Search for the domain name for which you have purchased this Order and go to the Order Information view. 1

Click the Manage Add-ons link.

Select the Add-on you wish to purchase from the Available Add-ons menu and click the Add button.

On the next page, you would be displayed the cost of purchasing the Add-on. Click the Buy Now button.
Note

You cannot specify the duration of an Add-on. The duration will the same as that of the Order.

Continue to pay for the generated Invoice.

To Delete an Add-on (Anchor: delete)
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If required, you may delete an Add-on as explained below.
Note

Before deleting an Add-on, you need to ensure that the functionality offered by that Add-on is no longer in use on your Server.

Login to your Control Panel, Search for the domain name for which you have purchased this Order and go to the Order Information view. 2

Click the Manage Add-ons link.

Click the Delete link, next to the Add-on you wish to delete.

Confirm the deletion by clicking the Delete Add-on button.
Renewal Reminder for Orders (0)

For Domain Registration Orders
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zinist India sends consolidated emails to both its Customers as well as the domain name Registrant Contact informing them about their Domain Registration Orders as well as any other Product/Service Orders, that are nearing their Expiry Date.
Note

The Registrant Contact Email Address is sent an email only if it is different from the Customer's Email Address.

zinist India Customers
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Customers are sent expiring domain name renewal instruction emails before the domain name(s) actually expire, upon expiry and upon deletion.

The reminders are sent to the Customer Username (Email Address) and Registrant Contact from 45 days prior to the domain name's expiry, on the 1st, 11th and 21st day of every month, until the domain name is either Renewed or Deleted (due to non-renewal).
Information

In case of .IN domains (including only these Third Level .IN domains: .CO.IN, .NET.IN, .ORG.IN, .GEN.IN, .FIRM.IN, .IND.IN), an email is also sent to the Customer and Registrant Contact 60 and 30 days prior to the domain name expiry (besides the above mentioned intervals).

This report displays the Order ID, Domain Name, Product Category, Expiry Date, Days to Expiry and Days to Deletion, besides information about how to go about renewing these Orders.
Note

The email will display a maximum of 10 Orders. To view the complete list of Orders, the Customer needs to login to his Control Panel through the link provided in the email.
Information

In case your domain name has been Locked/Suspended by Zinist India, you will not be able to immediately renew your domain name. You need to contact our Support Team at http://support.Zinist.com to get this issue resolved.
Zinist India Resellers
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Zinist India Resellers can easily view all expiring and expired domain names from the Renewal Management interface within their Reseller Control Panel and choose to renew any domain name on behalf of their Customer(s). 1
Note

When a domain name expires,

    the domain name is put on Parking and the Name Servers of the domain name are modified (to the Parking ones). Thus, if you had any website or email accounts associated with this domain name, they will stop functioning and a Parking page is displayed when one tries to access the website.

    an email, having relevant information about the number of days available to renew the domain name, is sent to the Customer as well as the domain name Registrant Contact Email Address, if the latter is different from the Customer Username (Email Address).

When the domain name is deleted, the Customer is sent one final email informing him/her that the domain name is deleted, since it was not renewed within the Renewal Grace Period after expiry. 2

For other Products/Services
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Zinist India sends consolidated e-mails to its Customers informing them about their Product/Service Orders, that are nearing their Expiry Date.
Zinist India Customers
Top

Customers are sent expiring Order renewal instruction e-mails before the Order(s) actually expire, after expiry and on deletion.

The reminders are sent to the Customer Username (E-mail Address) from 45 days prior to expiry, on the 1st, 11th and 21st day of every month, until the Order is either Renewed or Deleted (due to non-renewal).

This report displays the Order ID, Domain Name, Product Category, Expiry Date, Days to Expiry and Days to Deletion, besides detailed information about how to go about renewing these Orders.
Information

In case your Order has been Suspended by Zinist India, you will not be able to immediately renew your Order. You need to contact our Support Team at http://support.Zinist.in to get this issue resolved.
Zinist India Resellers
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Zinist India Resellers can easily view all expiring and expired Orders from the Renewal Management interface within their Reseller Control Panel and choose to renew any Order on behalf of their Customer(s). 3
Note

When an Order Expires,

The package is immediately Suspended. This implies that you would be unable to use your package, until it is Renewed.

The Customer is sent an e-mail, informing him that he has 15 days to Renew his Order, post which the package is Deleted.

When the Order is Deleted, the Customer is sent a final e-mail informing him/her that the Order is Deleted, since it was not Renewed within 15 days after Expiry.

Renewing, Deleting your Order (0)

To Renew your Order

Login to your Control Panel, Search for the domain name for which you have purchased this Order and go to the Order Information view. 1

Click the Renew button.

Select the duration for which you wish to Renew the Order.

Click the Renew Order button.

Proceed to pay for the Invoice generated for the Renewal.

To Delete your Order (Anchor: delete)

Login to your Control Panel, Search for the domain name for which you have purchased this Order and go to the Order Information view. 2

Click the Delete Order link.

Click the Delete Order button to complete the Deletion of this Order.
Suspending / Unsuspending an Order (0)

Order Suspension is a useful feature available to zinist Resellers, which they can use in the event of non-payment, fraudulent transactions, etc. In this status, the Order remains in the database but is inactive and the functionality associated with it can not be used. This Order cannot be accessed or managed, unless it is Unsuspended.
To Suspend / Unsuspend an Order

Login to your Control Panel, Search for the domain name for which you have purchased this Order and go to the Order Information view. 1

Here,

    To Suspend the Order:

        Click the Suspend link.

        Select Suspend for Suspension and enter the Reason for Suspension.
Upgrading / Downgrading an Order (0)

Impact of Switching Plans
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Switching from an existing Email Hosting Plan
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When you select another Email Hosting Plan or a Website Builder Plan, your existing Email Hosting Order will not get affected under any circumstance:
New Plan Category Impact
Another Email Hosting Plan No change to existing Order
Website Builder Plan No change to existing Order
Switching from an existing Website Builder Plan
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When you select another Website Builder Plan or an Email Hosting Plan, your existing Website Builder Order may get affected, depending upon the Plan you chose to switch to:
New Plan Category Impact
Email Hosting Plan Website Builder would be Deleted
Another Website Builder Plan No change to existing Order
To Switch to Another Plan
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Login to your Control Panel, Search for the domain name for which you have purchased this Order and go to the Order Information view. 1

Click the See Plans & Pricing button.

Click the Switch Plan button under the Plan you wish to switch to and proceed.